Conditions Générales de Ventes

Merci de trouver ci-dessous nos conditions générales de vente


These General Conditions of Sale are subject to each purchaser to enable him to place an order.

Consequently, the fact of placing an order implies the full and unreserved acceptance of the Purchaser to the GTC.

No special conditions, except formal and written acceptance of the Seller can prevail against the GTC.

Any contrary condition posed by the purchaser will therefore be, in the absence of express acceptance, unenforceable against the Seller, regardless of when it could have been brought to its attention.

The fact that the Seller does not prevail at a given moment in any of these GTCS can not be interpreted as a waiver of any of the said conditions at a later date.


Any order to be valid, must be established directly on the website

All orders are deemed firm and final upon acceptance of the GSC.

CBDVap refuses to sell to minors in their country, so by accepting these T & Cs you certify on the honor to be over 18 years old.


Any modification requested by the Purchaser can only be taken into consideration if it has been received in writing before going into the "Preparation" status.

Any modification made to an order automatically entails the cancellation of the conditions previously accepted by the Seller regarding prices, deadlines, terms of payment, delivery terms.

They may possibly cause the Seller to cancel the order completely, without any compensation being claimed.

In case of cancellation after shipment of the goods, shipping costs are the responsibility of the Buyer, it will bear the shipping costs and the costs of return.

These costs will not give rise to any refund from the Seller.


Deliveries are made only according to the availabilities and in the order of arrival of the orders.

Seller is authorized to make deliveries in whole or in part.

The delivery times announced on the website are only indicative.

In the event of a shortage of stock or a difficult replenishment, it is possible that the delivery times announced on the site are exceeded.

Beyond thirty days the buyer will have the opportunity to request the cancellation of his order and the full refund of sums already paid.

The delivery time is considered as the moment which separates the shipment from the order of the reception of this one.


The goods are delivered free of port.

The goods travel at the risk of the Recipient to which it belongs, in case of damage or missing, to make any necessary findings and confirm reservations by extrajudicial act or by registered letter with acknowledgment of receipt with the carrier within 3 days following the receipt of the goods.


Without prejudice to the arrangements to be made with regard to the carrier or to the employee of the Seller if the delivery is made by him, the complaints about the visible defects or the non-conformity of the delivered goods compared to the one ordered or to the packing list, must be formulated in writing within 8 days of the delivery of the goods.

It will be up to the purchaser to provide any justification as to the reality of the defects or anomalies noted.

He must give the Seller every facility to ascertain these defects and to remedy them.

The buyer will refrain from using the goods, the time necessary for the seller to remedy the defect found.

If the defect is noted, the goods will then be replaced, the delivery costs of the exchanged goods being then the responsibility of the Seller.


In the context of a distance sale, by correspondence or online via the Internet, the consumer who changes his mind may exercise his right of withdrawal

(It does not apply to consumables such as atomisers / clearomizers and perishable products such as e-liquids) within 14 clear days and without having to justify reasons or to pay penalties, to the exception of return costs.

The consumer who renounces his purchase must contact CBDVap via the following email: [email protected] and return the material within 14 days of purchase (postmark). After this period, any return of merchandise must be the subject of a formal agreement between the Seller and the Purchaser.

It will be refunded within fourteen days of the date on which it returned the goods (stamp of the Post office being authentic).

Any goods returned without this agreement will be held at the disposal of the purchaser and will not give rise to the establishment of a refund. In all cases, the shipping costs, return and risks of it are always the responsibility of the purchaser.


The refund can be done by check, bank transfer or possibly by Paypal.

After the period of seven days any resumption accepted by the seller will result in the issue of a credit to the buyer after qualitative and quantitative verification of the returned merchandise.

In case of apparent defect or non-conformity of the delivered goods, duly recorded by the seller under the conditions set out in article 8, the purchaser may obtain the free replacement or the refund of the goods.


The goods benefit from the legal guarantee as defined in articles 1641 and following of the Civil Code.

The equipment benefits from a manufacturer's warranty of 6 months (unless otherwise indicated on the product sheet) on parts from the date of purchase, excluding consumables.

The presentation of the Certificate of Guarantee (or of the paid purchase invoice) will be required when the guarantee is invoked.

If the guarantee certificate or purchase invoice paid is not presented, the manufacturer's warranty will not apply.

In the event of non-compliance, the seller's commitment is limited to the free replacement of the product or the exchange of equipment recognized as defective by its services.

To benefit from this warranty, the goods must first be submitted to the Seller's After Sales Service, whose agreement is essential, for any replacement.

Failing to have been submitted prior to the Seller's After Sales Service, any replacement made by the purchaser will not be covered by the warranty.

The foregoing provisions are not exclusive of the application of the legal guarantee of hidden defects of articles 1641 and following of the Civil Code, in accordance with the provisions of article R. 211-4 of the Consumer Code.


Defects and damage caused by failure to observe the safety instructions for storage precautions, specified on the packaging, are excluded from the warranty.

Defects and deteriorations caused by misuse, improper maintenance, abnormal use, lack of supervision, poor electrical protection of the equipment, for such circumstances that are detrimental to the proper functioning of the equipment, or by a modification of the product not provided for specified by the Seller, are excluded from the warranty.

Similarly, the warranty will not be used for apparent defects that the Purchaser will have to avail himself under the conditions of Article 8.

The warranty disappears immediately and completely if the goods are used in abnormal conditions.

In the absence of maintenance, the guarantee will be totally or partially lost.

The warranty only exists with the purchaser and not with third parties to whom the goods may have been offered.


The prices are those of the price in force the day of the order.


Any partial payment is received as a deposit.

The goods are payable on the order, unless otherwise stipulated.

No delivery will be made before the receipt of the sums due.

When the payment is staggered, in the event of termination of the contract, for non-payment of a due date, the sums previously paid by the buyer will remain with the seller.

Similarly, the defaulting purchaser will be liable for a lump-sum indemnity equal to the amount of the outstanding installments.

The purchaser will have to reimburse all the expenses occasioned by the contentious recovery of the sums due.

In the event of a deferred settlement agreed upon at the time of the order, regardless of the form of the credit chosen until complete payment, the merchandise must be in good condition, and can not be sold, given or pledged, and must be kept in the recommended storage conditions.


The transfer of ownership of the thing sold is subject to the payment of the price at maturity by the purchaser.

Payment is made upon actual collection of the price, remittance of the draft or any other security creating an obligation to pay, but not constituting a payment.


All products marketed by the brand CBDVap, are intended for the reproduction of smoke inhalation.

The products used to reproduce evaporation are based on Propylene Glycol and Vegetable Glycerin.

As no scientific study has been done on the side effects that may be related to the absorption of these substances, the customer agrees to use this product under its full responsibility, CBDVap can not be held responsible for any health problem or health of one of his clients.

The use without moderation of the different products can not also be opposed to cbdvap in case of unwanted side effects.


Any dispute related to the interpretation, performance or breach of the contract will be submitted in case of dispute, for any reason whatsoever, the Courts whose headquarters the seller depends.


In accordance with the law N ° 78-17 relating to the Data processing and the Freedoms, the purchaser has a right of access and rectification of the nominative information concerning him. This right is exercised upon written request to the seller whose contact details appear in the "Contact" section of the website

The information you give us is essential for the processing and delivery of orders, the establishment of invoices and guarantee contracts, their absence entail the cancellation of your order.

By registering on the Site, you agree to provide us with sincere and genuine information about you.

The communication of false information is contrary to the present general conditions as well as to the conditions of use appearing on the Site.

You have a permanent right of access and rectification on all the data concerning you, in accordance with the European texts and the national laws in force (article 34 of the law of January 6, 1978). You can at any time make a request from to know what information it has about you.

You can change this data at any time and upon request. If you accepted it during your identification on the site of promotional emails (e-mails) offering new products, destocking offers, exclusives, bargains ... will be sent to you.

You can ask to no longer receive emails from us at any time. is the only holder of information about you.

If you accepted it during your identification on the Site, CBDVap can send you information within the framework of specific and specific promotional operations.

We also inform you that cookies record certain information that is stored in the memory of your hard disk. A warning message asks you beforehand if you want to accept cookies, which you can of course refuse.

These cookies do not contain any confidential information about you.

No financial data (credit card number) is kept by CBDVap.